Terms and Conditions of Purchase for FIRST 5

REFUND POLICY FOR FIRST 5:

To Request a refund, email support@carlyclarkzimmer.com

We stand by this product with 100% confidence and we want you to be 100% satisfied with it. That’s why we provide you a 14 day window to dive into the course. If you put in an honest effort and send us your completed coursework (however much you complete) we’ll happily refund the money you’ve paid us under this agreement, less and external fees subject to the following conditions:

Deadline to APPLY FOR REFUND: To be eligible for a refund, you must submit your request to support@carlyclarkzimmer.com 14 days from purchase. NO EXCEPTIONS.

Completed Course Work:  In order to be eligible for a refund we ask that you submit completed course work (to make sure you gave it a go) and ask what didn’t (work for you so that we can improve from your feedback).

Company Discretion:  After you submit your course work, all refund requests are at within the Company’s the sole discretion as to whether to grant or deny the refund request.

AUTOMATIC BILLING: Your minimum commitment in this program is three months for three payments of $333 or one payment of $997.

Your Program Access: 

FIRST 5: When you enroll in FIRST 5 you have lifetime access to all videos, action guides and additional resources provided in the PHASE 1 of the program. During those 8-weeks,  you will also be able to attend two live calls every month and  Co-Working sessions once a month. You will have access to the google calendar with all of the dates and details.

Commitment: Please do NOT enroll in FIRST 5 if you want to ‘check it out’. We put an extraordinary amount of time, energy and effort not only in creating our training materials but ensuring each member of our community is supported. This is not just an online program, it’s a community! And we pour our heart and soul into making this community a place where everyone feels like they can show up authentically. So if you’re not 100% committed, this program is not for you.

INTELLECTUAL PROPERTY

Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, rent, lease, loan, translate, sell, create derivative works of, exploit, or distribute in any manner or medium (including by email or other electronic means) any of the content, recordings, methods or other materials related to this course.

RELEASE AUTHORIZATION

By enrolling in the FIRST 5 Program & The Heart Centered Coach Collective, you hereby grant permission to Carly Clark Zimmer and her company Balance by the Bay, LLC at https://carlyclarkzimmer.com the right of your image, in video or still photograph, and of the likeness and sound of your voice as recorded on audio or video tape, and any social media posts you voluntarily share inside the FIRST 5 Facebook group without payment or any other consideration. You understand that your image, audio or posts may be edited, copied, exhibited, published or distributed and waive the right to inspect or approve the finished product wherein your likeness appears.

Additionally, you waive any rights to royalties or other compensation arising or related to the use of your image, posts or recording.

Photographic, audio or video recordings, as well as Facebook group posts may be used for ANY USE which may include but is not limited to: Presentations, Courses, Online / Internet videos, Media, News or Press, Promotions or online advertising

By purchasing FIRST 5 & The Heart Centered Coach Collective, you understand this permission signifies that photographic, video, recordings, or audio recordings of you may be electronically displayed via the internet . You also understand that anything you post inside Facebook Community may be distributed for promotional purposes on the internet by Carly Clark Zimmer and Balance by the Bay, LLC.

There is no limit on the validity of this release nor is there any geographic limitation on where these materials may be distributed.

This release applies to photographic, audio, or video recordings collected as part of the FIRST 5 & The Heart Centered Coach Collective Programs hosted by Carly Clark Zimmer and her parent company, Balance by the Bay, LLC. It also applies to any images or content you voluntarily share in the FIRST 5 Facebook group.

You acknowledge that you have completely read and fully understand the above release and agree to be bound thereby. By purchasing this course, you hereby release any and all claims against any person or organization utilizing this material for educational or promotional purposes.

DISCLAIMER

BALANCE BY THE BAY, LLC DOES NOT GUARANTEE THAT YOU WILL GET ANY RESULTS OR EARN ANY MONEY USING ANY OF OUR PRODUCTS, IDEAS, TOOLS, STRATEGIES, OR RECOMMENDATIONS, AND NOTHING ON OUR WEBSITES OR IN OUR PRODUCTS IS A PROMISE OR GUARANTEE TO YOU OF FUTURE EARNINGS.

YOU EXPRESSLY AGREE THAT YOUR USE OR INABILITY TO USE THE PRODUCTS IS AT YOUR SOLE RISK. BY PURCHASING FIRST 5 & The Heart Centered Coach Collective YOU ACCEPT, AGREE, AND UNDERSTAND THAT YOU ARE FULLY RESPONSIBLE FOR YOUR PROGRESS AND RESULTS FROM YOUR PARTICIPATION AND THAT WE OFFER NO REPRESENTATIONS, WARRANTIES, OR GUARANTEES (EXPRESSED OR IMPLIED) REGARDING YOUR EARNINGS, BUSINESS PROFITS, MARKETING PERFORMANCE, AUDIENCE GROWTH, OR RESULTS OF ANY KIND. YOU ALONE ARE RESPONSIBLE FOR YOUR ACTIONS AND BUSINESS, WHICH ARE DEPENDENT ON PERSONAL FACTORS INCLUDING, BUT NOT NECESSARILY LIMITED TO, YOUR SKILL, KNOWLEDGE, ABILITY, DEDICATION, BUSINESS SAVVY, NETWORK, AND FINANCIAL SITUATION. YOU ALSO UNDERSTAND THAT ANY TESTIMONIALS OR ENDORSEMENTS BY OUR CUSTOMERS OR AUDIENCE REPRESENTED HERE HAVE NOT BEEN SCIENTIFICALLY EVALUATED BY US, AND THE RESULTS EXPERIENCED BY INDIVIDUALS MAY VARY SIGNIFICANTLY. ANY STATEMENTS OUTLINED IN OUR PRODUCTS, WEBSITES, PROGRAMS, CONTENT, AND OFFERINGS ARE SIMPLY OUR OPINIONS AND THUS ARE NOT GUARANTEES OR PROMISES OF ACTUAL PERFORMANCE. WE OFFER NO PROFESSIONAL, LEGAL, MEDICAL, PSYCHOLOGICAL, OR FINANCIAL ADVICE.

©2021. Balance by the Bay, LLC. ALL RIGHTS RESERVED.